The Waldorf Astoria New York Cendyn ePlanner

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Telephones/Telecommunications
 

Telephone & Internet Connectivity

The following types of telephones are available for guests, meeting and convention service and administrative staff:
  • House phones
  • DID Lines
  • Polycom Conference Phone
  • Digital Direct Dial Phone
  • ISDN-BRI 128kb line
  • High Speed Internet Line

Guest Room Calls

  • Direct Dial- Bill to Room
  • EMERGENCY Dial 66 (911)-  No Charge
  • Room to Room-  No Charge
  • Local  9+Number-  $1.95 1st 60 minutes
    $.10 per minute after 60 minutes
  • 800/888/8xx toll free 9+1+Number- $2.50 1st hour
    $.10 per minute after 60 minutes
  • Long Distance (within U.S.) 9+1+Number- $9.99 1st minute
    From $0.79 - $0.99 after 1st minute AT&T Operator assisted rate
  • International 9+011+CC+CC+Number- AT&T Operator assisted rate (by country)
    Local, Long Distance and International Calls will be billed to your account only when the call is answered.
Applicable Taxes will be added and Rates aresubject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. Hilton subscribes to AT&T Long Distance and Operator Services. Paetec is our local carrier. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier. Direct Complaints to:
Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY 12223
800-342-3377

All telephone and internet requirements are to be communicated to The Waldorf Astoria Event Services or Catering Manager (3) three weeks prior to arrival to ensure proper technician staffing levels and on time delivery of internet drops, analog telephone lines and telephone devices. All on-site orders for Telephone and Internet are subject to on-site rates. Overnight, weekend and holiday installations are subject to additional charges.

These services are provided exclusively by The Waldorf Astoria Technicians. Please contact your Event Services or Catering Manager for specific pricing.

Production Companies may elect to contract with third-party, non-Hilton providers to bring circuits (T1, ISDN, DSL) to the property. These may be brought to the main PBX room and the provider will be paid directly by the Production Company. However, The Waldor Astoria technicians must extend the circuit to the meeting space and this service will be charged at appropriate rates.

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The Waldorf Astoria New York | 301 Park Avenue, New York, New York 10022