The Waldorf Astoria New York Cendyn ePlanner

Skip Navigation Links

Load-In/Load Out

Load-In/Load Out (Production, D├ęcor And Staging)

The loading dock is located on 50th Street between Park & Lexington Avenues. The hours of operation are from 8 a.m. –2 p.m. and after 5 p.m. daily. There is no delivery or load-in/load out between the hours of 2 p.m. and 5 p.m. The loading dock is also open on weekends; please coordinate with your event manager. The loading dock does not permit tractors or trailers to unload & does not have hydraulic equipment. Please contact your Catering/ Event Manager for more information.
2 Bays 9’6” wide and 9’2” Tall
Doorway 6’1” Wide and 7’8” Wide
Clearance to Service Elevators
Blast Header 7’2”
Doorway 6’2” Wide and 6’11” Tall
Scheduling Load In / Load Outs:

All deliveries and pick ups utilizing the loading dock must be scheduled in advance by visiting and a complete move-in/move-out schedule must be provided to the Event Services / Catering Department in writing no later than four (4) weeks from the show move-in day. Any changes to this schedule must be communicated to the Event Services Manager or Catering Manager immediately. Additional costs for loading dock labor will be passed along to the supplier company should the schedule change without sufficient notification

Loading/Unloading of Trucks:

Loading and unloading of trucks must be handled by union personnel. The local Teamsters union normally handles unloading and loading of all trucks that are 24’ or longer.

©2018 Cendyn. All Rights Reserved.
The Waldorf Astoria New York | 301 Park Avenue, New York, New York 10022